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Trade & Consumer Affairs’ Mission Statement

To promote trade and local industry and to protect the consumer in order to improve the standard of living of all Nevisians and to stimulate economic growth.

Vision 

To create an environment where suppliers, retailers, and consumers can communicate effectively and comfortably through services that will benefit all and allow the island of Nevis to develop and prosper.

Aim

To foster a commercial environment that is conducive to the fulfillment of the government’s policy commitment to eradicating poverty and to improve the quality of life of consumers through the promotion of consumer awareness, rights and protection.

Objective 

To ensure that consumers benefit from trade arrangements, local, regional, as well as international, and get maximum value for dollar spent, and are treated fairly and respectfully.

 

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Responsiblities of the Consumer Affairs Department
  • Handle and Attempt to resolve complaints.
  • Monitor prices of goods and services.
  • Educate consumers, suppliers and retailers on their rights and obligations.
  • Monitor the compliance with the Consumer Affairs Act.
  • Encourage better business practices.

Physical Planning’s Mission Statement

To develop and implement a comprehensive and integrated planning system that will establish the direction and framework for effective developmental planning and promote balanced growth and efficient resource utilization in achieving sustainable development on the island of Nevis.

Vision

The development of a planning process, that ensures the sound development of land, safety of settlements, preservation and monitoring of valued environmental resources, and a planning system that is embraced by all.

Values

At Physical Planning, Natural Resources and Environment we are committed to:-

  • Improve and maintain our stakeholder partnership.
  • Having good service relationships.
  • Continue to be courteous and responsive in our interaction with the public.
  • Strive to continually improve the manner in which we perform.
  • Having a sustainable approach to development.
Functions
  • Implement Forward Planning through the preparation of physical planning instruments and studies in the interest of promoting the sustainable use of land, to include environmental research, land use and zoning plans, physical development standards and guidelines.
  • Implement development control to provide guidance and development activities and methodology by ensuring their consistency and conformity with development regulation as well as approved planning standards and guidelines.
  • Co-ordinate the spatial planning function in government and devise strategies for implementing and integrated spatial planning system.
  • Promote policies, strategies and programs to enhance the protection, conservation and the sustained development and management of the island’s natural and environmental resources, including the monitoring of environmental quality, conservation and preservation of critical environmental areas.
  • Encourage compliance with national and international agreements that are binding on the island of Nevis.
  • Guide development applications to promote environmentally prudent use of land.
  • Provide a platform for which Geographic Information can be shared between government agencies, NGO’s and the public.

 

 

Consumer’s Corner

WHO IS A CONSUMER?

The “consumer” is the final user of a product (good or service). EVERYONE is therefore a consumer since everyone uses goods and services.

CONSUMER RIGHTS
  • The Right to receive truthful and honest information about goods and services which are purchased.
  • The Right to choose between products of different quality, quantity and price.
  • The Right to choose a level of quality and performance equal to the price which he/she is prepared to pay.
  • The Right to safe goods and services.
  • The Right to expect that household products and children’s toys are not faulty.
  • The Right to be heard and seek re-dress.
  • The Right to consumer education.
  • The Right to a healthy and sustained environment.
CONSUMER RESPONSIBILITIES
  • The Responsiblility to shop carefully and wisely.
  • The Responsibility to understand the terms of sale.
  • The Responsibility to read ALL labels carefully and follow instructions.
  • The Responsibility to get guarantees in writing.
  • The Responsibility to save receipts.
  • The Responsibility to ask questions at the point of sale.
  • The Responsibility to keep informed about new products.
  • The Responsibility of carrying out transactions in a business like manner; such as reporting unsatisfactory products to retailers and manufacturers.
  • The Responsibility to take action when treated unfairly by a retailer of manufacturer.
  • The Responsibility to seem the best value for money.
BECOME A WISE SHOPPER
  • Think smart and act responsibly.
  • Don’t shop on impulse, always think before you buy. Ask yourself, “Do I really NEED this or is it just a WANT?
AREAS OF CONCERN IN RELATION TO CONSUMERS
  • Warranties
  • Unfair contract terms
  • Unfair trade practices
  • Product liability
  • Consumer safety
  • Recall of goods
  • Bureau of consumer affairs
  • Resolution of disputes
THE CONSUMER AFFAIRS ACT 2003-9

The Act provides the rights and obligation of consumers, sellers and suppliers of goods and services: and to provide for related or incidental matters.

Sports’ Mission Statement

To provide quality experiences to individuals of all ages and abilities, through instruction in basic skills required to be successful in the major sporting disciplines and to develop positive characteristics of integrity, good sportsmanship, character, commitment and competitive desires in athletes.

Function
  • Coordinate coaching and physical training at all levels in the major sporting disciplines.
  • Facilitate training programs for sport administrators, teams and officials.
  • Provide financial and technical support to Sports Council and Associations.
  • Coordinate the construction, use, upgrade and maintenance of recreational facilities.
  • Develop sporting partnership through participation in competitions locally, regionally and internationally.
  • Upgrade the sports museum as necessary.
  • Promote sports tourism as an economic activity.
Vision

To create an enabling environment conducive to the development of all sports through. improvement of infrastructure, coaching and training, sports administration and sports tourism.

Sustainable priorities
  • Design and implement technical and physical training programs for all national teams.
  • Organize competitions at the school and community levels to sharpen the skills of our athletes.
  • Upgrade and maintain existing recreational facilities and construct new ones as necessary and establish appropriate policies for their usage.
  • Conduct workshops/seminars for sports officers, associations, officials and teams to improve t heir management and organizational skills.
  • Coordinate the delivery and monitoring of all aspects of the specific sporting discipline through a centralized body referred to as a Sports Council.
  • Foster linkages between sports and tourism as part of the economic development process.
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