Mission Statement

To promote trade and local industry and to protect the consumer in order to improve the standard of living of all Nevisians and to stimulate economic growth.

Vision 

To create an environment where suppliers, retailers, and consumers can communicate effectively and comfortably through services that will benefit all and allow the island of Nevis to develop and prosper.

Aim

To foster a commercial environment that is conducive to the fulfilment of the government’s policy commitment to eradicating poverty and to improve the quality of life of consumers through the promotion of consumer awareness, rights and protection.

Objective 

To ensure that consumers benefit from trade arrangements, local, regional, as well as international, and get maximum value for dollar spent, and are treated fairly and respectfully. 

Responsibilities of the Consumer Affairs Department

  • Handle and Attempt to resolve complaints.
  • Monitor prices of goods and services.
  • Educate consumers, suppliers and retailers on their rights and obligations.
  • Monitor the compliance with the Consumer Affairs Act.
  • Encourage better business practices.

Nevis’ Department of Trade and Consumers Affairs observes World Consumer Rights Day 2021

Nevis’ Department of Trade and Consumers Affairs (DTAC) joined its counterparts across the globe in the commemoration of World Consumer Rights Day 2021, celebrated annually on March 15.

Ministry of International Trade, Industry, Commerce and Consumer Affairs to hold training seminar

NIA CHARLESTOWN NEVIS (June 09, 2016) —  The following is a press release from the Ministry of International Trade, Industry, Commerce and Consumer Affairs regarding a Caribbean Forum-European Union (CARIFORUM-EU) Competition Law and Policy Training Seminar in Basseterre. The release is dated June 13, 2016.   The Ministry of International Trade, Industry, Commerce and Consumer […]

Consumers on Nevis assured of Consumer Affairs Department’s vigilance following VAT removal from food, other items

NIA CHARLESTOWN NEVIS (APRIL 17, 2015) – The people of Nevis have been given the assurance that the Consumer Affairs Department will be vigilant in its effort to ensure that Value Added Tax (VAT) is removed from food items, medication and funeral expenses and the benefits of lower prices passed on to them. Premier of […]

Nevis Trade Industry and Consumer Affairs Minister issues challenge to local investor

NIA-CHARLESTOWN NEVIS (November 18, 2011) — Minister of Trade and Industry Consumer Affairs in the Nevis Island Administration (NIA) Hon. Dwight Cozier challenged Directors and Management of  local investor SL Horsford Co. Ltd. to continue to provide consistent low costs on the products they offered the Nevis public at their newest investment. He threw out […]

Mentrice Warner-Arthurton Director

Trade & Consumer Affairs
Solomon Arcade, 2nd Floor, Units 17,19,21,
Main Street,
Charlestown, Nevis
Tel: (ext) 6531
trade.consumeraffairs@niagov.com

    • MON8:00 AM - 4:00 PM
    • TUE8:00 AM - 4:00 PM
    • WED8:00 AM - 4:00 PM
    • THU8:00 AM - 4:00 PM
    • FRI8:00 AM - 4:00 PM
    • SATClosed
    • SUNClosed
    Back to top