We at the Nevis Water Department pride ourselves in delivering a safe, reliable, and sufficient supply of potable water, at an adequate pressure to our customers.

In our quest to accomplish this task our operations are divided into four main categories; which includes Administration/Billing, Production, Distribution and Water Quality Testing.

Managing these categories is done by subdivisions, which allows for a smooth operation of making water available to the Public. These subdivision includes:

  • Metering Division – reads water meters monthly and works closely with the Admin/Billing to ensure that Bills are issued on a timely basis.
  • Production Division – comprises of Pump Technicians and Electricians and their role is to maintain 13 Potable water well Pumps and 4 Booster stations. Records are also kept in relation to the volume of water pumped.
  • Distribution/ Maintenance Division- repairs water mains and installs new service connections.
  • Water Quality/Laboratory Division is responsible for conducting monthly water quality test on the water produced and conduct further test on water distributed to consumers.

*** We also do testing of cistern water

At the Water Department we are also committed to:-

  • Customer Satisfaction
  • Training and capacity building
  • Efficiency and productivity

Nevis Water Department moving to new location, closing to facilitate change

As of Tuesday March, 16, 2021, the Nevis Water Department (NWD) will serve the public from its new location at the Edith L. Solomon Building on the Island Main Road, in Charlestown formally occupied by Digicel.

Nevis Water Department reminds customers of disconnection exercise

The following is an announcement from the Nevis Water Department regarding its disconnection exercise.

Be ready to adapt to changing work environment, Water Minister Brand tells Nevis Water Department staff

Hon. Spencer Brand, Minister responsible for Water in the Nevis Island Administration (NIA) urged staff of the Nevis Water Department to be prepared to adapt in an ever-changing work environment.

NEVIS Water Department set to collect Solid Waste Levy from May 2021

The Solid Waste Levy will no longer be collected by the Nevis Electricity Company Limited (NEVLEC) as of May 2021.

Nevis Water Dept. issues revised disconnection schedule

The following is a revised disconnection schedule from the Nevis Water Department (NWD) in the Nevis Island Administration (NIA).

Nevis Water Department to commence disconnections in April

The following is an announcement from the Nevis Water Department (NWD) regarding disconnections.

Nevis Water Department to undergo major changes in 2021

The Nevis Water Department is slated to undergo major changes during the fiscal year 2021, paving the way for its transitioning into a water utility entity.

Nevis Water Department advises of early closure

The following is an advisory from the Nevis Water Department in the Nevis Island Administration (NIA) regarding early closures.

Nevis consumers benefiting from additional 300,000 gallons of water with upgrade at Hamilton Estate Reservoir

Water consumers on Nevis are benefitting from an additional 300,000 gallons of water due to the installation and commissioning of a state-of-the-art water filtration system and water well at the Hamilton Estate Reservoir on November 13, 2020.

Tonya Bartlette Manager (Ag)

    Water Department
    Solomon Arcade
    Main Street Charlestown
    Charlestown , Nevis
    Tel: (869)-496-5979, (869)-469-5521 ext 2030/2031/2109
    Fax: (869) 469-5979
    water@nia.gov.kn

    • MON8:00 AM - 4:00 PM
    • TUE8:00 AM - 4:00 PM
    • WED8:00 AM - 4:00 PM
    • THU8:00 AM - 4:00 PM
    • FRI8:00 AM - 4:00 PM
    • SATClosed
    • SUNClosed
    Back to top