We at the Nevis Water Department pride ourselves in delivering a safe, reliable, and sufficient supply of potable water, at an adequate pressure to our customers.

In our quest to accomplish this task our operations are divided into four main categories; which includes Administration/Billing, Production, Distribution and Water Quality Testing.

Managing these categories is done by subdivisions, which allows for a smooth operation of making water available to the Public. These subdivision includes:

  • Metering Division – reads water meters monthly and works closely with the Admin/Billing to ensure that Bills are issued on a timely basis.
  • Production Division – comprises of Pump Technicians and Electricians and their role is to maintain 13 Potable water well Pumps and 4 Booster stations. Records are also kept in relation to the volume of water pumped.
  • Distribution/ Maintenance Division- repairs water mains and installs new service connections.
  • Water Quality/Laboratory Division is responsible for conducting monthly water quality test on the water produced and conduct further test on water distributed to consumers.

*** We also do testing of cistern water

At the Water Department we are also committed to:-

  • Customer Satisfaction
  • Training and capacity building
  • Efficiency and productivity

Planned water outage for Bath Village changed to Saturday, August 20

Please be advised that the outage slated in Bath Village for Friday, August 19, 2022 has been changed to Saturday, August 20, 2022 the time remains 8 a.m. to 1 p.m.

Nevis Water Dept. issues advisory for water rationing effective July 29

The Nevis Water Department will be implementing a water management schedule which will commence today Friday, July 29, 2022 between the hours of 9:00 pm to 4:00 am until further notice

Water services to be interrupted in St. John’s area

The following is an announcement from the Nevis Water Department (NWD) regarding an interruption in the water service.

NWD Billing Division to close early June 23

The following is an announcement from the Nevis Water Department (NWD) regarding a shortened work day.

Nevis Water Dept. issues advisory for water rationing effective May 25

The following is an announcement from the Nevis Water department regarding water rationing schedule effective May 25, 2022.

Nevis Water Department announces additional rationing schedule

Nevis Water Department is kindly asking customers on the island to practice water conservation methods as we are experiencing water supply issues due to prolonged dry spell. 

The Nevis Water Department advises of interruptions over the weekend

The following is a notice from the Nevis Water Department regarding interruptions on Sunday, May 22, 2022 in the St. John’s and St. Paul’s area.

Nevis Water Department issues advisory on planned water supply interruption

The following is an advisory from the Nevis Water Department regarding a scheduled interruption in the water supply.

NIA begins preparatory work for the installation of a new water storage tank in Pond Hill/Zetlands

The Nevis Island Administration (NIA) continues its thrust to ensure the availability of potable water throughout Nevis. To this end the government, through its Water Services Department, has begun preparatory work for the installation of a new water storage tank in the Pond Hill/Zetlands area.

Tonya Bartlette Manager (Ag)

    Water Department
    Solomon Arcade
    Main Street Charlestown
    Charlestown , Nevis
    Tel: (869)-496-5979, (869)-469-5521 ext 2030/2031/2109
    Fax: (869) 469-5979
    dept.water@niagov.com

    • MON8:00 AM - 4:00 PM
    • TUE8:00 AM - 4:00 PM
    • WED8:00 AM - 4:00 PM
    • THU8:00 AM - 4:00 PM
    • FRI8:00 AM - 4:00 PM
    • SATClosed
    • SUNClosed
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