We at the Nevis Water Department pride ourselves in delivering a safe, reliable, and sufficient supply of potable water, at an adequate pressure to our customers.

In our quest to accomplish this task our operations are divided into four main categories; which includes Administration/Billing, Production, Distribution and Water Quality Testing.

Managing these categories is done by subdivisions, which allows for a smooth operation of making water available to the Public. These subdivision includes:

  • Metering Division – reads water meters monthly and works closely with the Admin/Billing to ensure that Bills are issued on a timely basis.
  • Production Division – comprises of Pump Technicians and Electricians and their role is to maintain 13 Potable water well Pumps and 4 Booster stations. Records are also kept in relation to the volume of water pumped.
  • Distribution/ Maintenance Division- repairs water mains and installs new service connections.
  • Water Quality/Laboratory Division is responsible for conducting monthly water quality test on the water produced and conduct further test on water distributed to consumers.

*** We also do testing of cistern water

At the Water Department we are also committed to:-

  • Customer Satisfaction
  • Training and capacity building
  • Efficiency and productivity

Roger Hanley Manager (Ag)

    Water Department
    Main Street Charlestown
    Charlestown , Nevis
    Tel: (869)-496-5979, (869)-469-5521 ext 2030/2031/2109
    Fax: (869) 469-5979
    water@nia.gov.kn

    • MON8:00 AM - 4:00 PM
    • TUE8:00 AM - 4:00 PM
    • WED8:00 AM - 4:00 PM
    • THU8:00 AM - 4:00 PM
    • FRI8:00 AM - 4:00 PM
    • SATClosed
    • SUNClosed
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